If your assigned printers are missing from the ESPM client, first verify that you are signed in.

1. Open the ESPM client and select Config.

2. Confirm that you are signed in.

3. Open the Printers tab.

4. Click the circular refresh icon in the upper-right corner of the Active Printer List.

5. Check whether the printers appear.

Elevate Sky automatically refreshes printer assignments approximately every 30 minutes, but you can manually refresh the list.

If a printer is still missing, your administrator may need to verify your printer allocation.