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Billing
- What Are Copier Meter Readings and Why Are They Important?
- How to Request a Copy of an Invoice or W-9, etc.
- What Information to Include with a Billing Question
- Why Your Invoice Amount Changed
- How to Update Your Billing Contact
- How to Update Your Billing Address
- Where to Send Payments
- Why Lease Billing and MCC Service Billing May Be Separate
- How to Apply Tax-Exempt Status
- How to Read and Report Your Copier Meter
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Service
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- How to Add Postage to Your Meter
- How to Update the Postage Rate on a Quadient iX Postage Meter
- What to Do If Your Postage Meter Won’t Connect
- What Happens When USPS Postal Rates Change?
- How to Prevent Mail Feeding Problems
- Why Envelopes Are Not Sealing Properly
- How to Clean or Maintain a Mailing Machine
- How to Replace Ink in a Postage Meter
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- How to Set Up or Reset Voicemail
- How to Use the Webex App for Calls
- How to Add or Remove Users from Your Webex Phone System
- What to Do If Your Desk Phone Is Not Working
- How to Change Your Voicemail Greeting
- How to Forward Calls from Your Desk Phone
- How to Transfer a Call
- How to Place a Caller on Hold or Park a Call
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- What Are Copier Meter Readings and Why Are They Important?
- Why Scan to Email Stopped Working
- What to Do When Your Printer Shows Offline
- How to Read and Report Your Copier Meter
- How to Order Toner or Supplies
- What to Check Before Placing a Copier Service Call
- How to Find Your Copier Serial Number or Equipment ID
- How to Clear a Paper Jam Safely
- Why Your Copier Says It’s Out of Paper When the Tray Is Full
- How to Fix Common Print Quality Problems
- How to Request Service from MCC
- What Information to Include in a Service Request
- How to Use the MCC Express Passport
- What is the Express Passport?
- How to Order Toner or Supplies
- How the MCC Service Process Works
- When to Request Service vs Contact Your Sales Rep
- How to Check the Status of a Service Request
- How Remote Support Works
- What to Do Before Moving MCC Equipment
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Solutions
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Content Snapshot
Our editor auto-saves your content while you make changes, but it is important to remember to save your content manually. When you save your content, the editor makes a snapshot of your progress. You can see these snapshots by hovering over the Content Snapshot icon ![]()

Inside the snapshot dropdown menu, you can see any snapshots that have been created. By clicking on one of the snapshots, you can revert to a previous design state. The editor will load the design that was present when the snapshot was taken. This is helpful if you are trying out different designs or made some changes you want to undo. By manually saving and creating snapshots throughout your design process, you will always be able to revert back to an earlier state.
Important note: If you are working on live content (content assigned to a screen), clicking Save will immediately push your content to the screen.
Important Note: If you close the Editor or refresh your browser your snapshots will be lost.
Undo & Redo
There are multiple ways to undo or redo content changes inside the Editor.
Undo:
You can undo changes by clicking the Undo icon
or by pressing ctrl+z on your keyboard. This will undo your last change.
Redo:
If you need to redo a change, click on the Redo icon
or press ctrl+y or ctrl+shift+z on your keyboard.